A huge new Lowe’s home improvement center opened in earlly March as part of the new University Village Colorado on North Nevada Avenue.

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It sits on the east side of Monument Creek across from the Crestline Manor Mobile Home Park, which has been there for years along Mark Dabling Boulevard.

Lowe’s and the rest of the new shopping area sit atop a new retaining wall, towering over the mobile home park on the other side.

The problem is that Lowe’s has an outdoor garden center and lumberyard. To communicate with employees who are outside, it installed a public address system.

Folks in the Crestline Manor must have thought Lowe’s was hosting a heavy metal rock concert. The volume was so high on the speakers that they could hear every word. Often, from inside their homes.

Even worse, the announcements started at dawn and went well into the evening.

So, a neighbor contacted The Gazette.

Problem solved.

A call to Lowe’s produced immediate results. The store manager turned down the speakers and drove over to Crestline to pass out his card and solicit input for residents to see if it was still too loud.

Neighbors are grateful the big box retailer isn’t a big bully. Lowe’s pledged to be a good neighbor to Crestline. So far, that promise is being kept.

In fact, anyone with questions or complaints about Lowe’s is invited to contact the company:

Lowe’s Customer Care by mail:

Lowe’s Customer Care
P.O. Box 1111
North Wilkesboro, NC 28656

By phone:            1-800-445-6937
By email:             customercare@lowes.com

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